Refund policy
- Return Period
- Products can be returned within 30 days of purchase.
- Conditions for Return
- Items must be unused, in the same condition received, and in original packaging.
- Proof of purchase is required.
- Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method.
- Exchanges
- We only replace items if they are defective or damaged.
- Shipping
- Customers are responsible for return shipping costs.
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Love it or your money back
- If you don’t love your Reformer product, we will take it back, no questions asked, at any time in the first 30 days after purchase. We’re a product first company, and we stand behind everything we make.
- If you don’t love your Reformer product, we will take it back, no questions asked, at any time in the first 30 days after purchase. We’re a product first company, and we stand behind everything we make.